Our eSIM plan starts with its first connection to a network in the destination, not when you buy or install it. Install the profile at home on a stable connection and select that line for mobile data on arrival. Before a stopover, check the included countries: if the product covers the intermediate destination too, consider that possible first connection when deciding when to enable the line.
Buying, installing and starting service
Buying gives you the product, order access and instructions. Installing adds its profile to the compatible phone. Starting service happens when the line first connects in the covered destination. Keeping those steps separate lets you prepare the phone without resolving the entire setup in an airport after a long flight.
Before paying, review the precise handset, unlocking, countries, days and data. Use the compatibility checker for the device and the destination product for service details. A single-country plan and a regional package may cover different stopovers even when the main holiday is identical.
Keep order access after purchase. Save the instructions and make the QR or installation details available in the way the device requires. Do not publish the code or send it to somebody who will not use that profile. The installation belongs to the phone where it will be used.
Install before departure
Choose a stable connection and a moment when you can follow the instructions without rushing. Check afterwards that the profile appears in settings. If scanning a QR, prepare how you will display it or use the other installation method provided for the phone. Follow the installation guide for that process.
While unactivated, the eSIM can be installed for up to 180 days from purchase. This installation window and first-destination-connection start are Bidaiesim conditions, checked on 1 November 2026; consult installation instructions and your order's expiry information. If you postpone the trip, do not confuse that pre-activation window with the number of travel days bought.
Label the installed line clearly, for example travel, and keep the home line recognisable too. Decide which will supply data on arrival. You do not need to test the destination's mobile service while still at home as though the flight had already landed: complete the installation and keep the configuration ready.
Set the data line at arrival
Select the eSIM for mobile data and enable its roaming as instructed. Confirm that the line is switched on and can find a network supported by the product. If keeping your usual SIM, leave its data disabled when you do not want to use it and avoid automatic data switching.
Test a simple page before requesting a ride or making a payment. If it does not connect, check configuration and coverage before deleting anything. Keep the first transfer and accommodation address offline while resolving the connection. Having data helps with changes, but the transport booking and agreed pickup details still matter.
If only one app fails, check the account and its verification. Our eSIM is data-only and does not provide a new national number for texts. Prepare access to your important accounts before departure and retain the home-line services you need under their own conditions.
Covered stopovers can be the first destination
Check the product's country list for the intermediate airport. If it is outside coverage, use another option for internet there, such as the available wifi or a service that includes it. If it is covered, plan when to enable the eSIM knowing that its first connection can take place during that stage.
For a route with several arrivals, decide whether you want to use the plan from the first covered stopover or later. Review the service period before switching the line on. Do not assume a regional package waits for whichever country you personally consider the main holiday.
Download boarding passes and the next accommodation address in advance. Airport wifi can have registration and access conditions, so keep documents available without it. If you need data during every stage, compare a suitable regional package with separate country products before leaving.
Time zones and the end of validity
The flight date, the destination's local time and the order's service period are different pieces of information. Consult the start and end shown for your package rather than counting hotel nights alone. Include the final airport transfer if you still need mobile data then.
A daily quota should not be assumed to reset at local midnight in every product. Check the plan's conditions, particularly when crossing time zones or combining countries. Save the order details for an early departure or late arrival when you need to know how much service remains.
If the connection slows or stops, distinguish coverage, an exhausted allowance and an expired period. Read running out of data before changing the installation. Buying more allowance does not create radio coverage or change an app's account requirements.
Changes before installation and longer stays
A one-click refund is available while our eSIM remains uninstalled. If it is already installed, check the order and service conditions for your change of plans. Deleting the profile does not reverse the installation or return the purchase to an uninstalled state.
Where a plan permits it, top-ups add service to the same eSIM. Review what the top-up includes and its period before confirming. Keep the profile until the trip ends. The QR is for one phone and cannot be moved to another to extend service or share the connection.
To connect a nearby device, use hotspot; to give another traveller independent internet, arrange a line for their compatible phone. Sharing mobile data explains the difference. Consider the devices and itinerary together before selecting the amount of data.
A practical pre-flight check
- Confirm the phone model and unlocking.
- Check all countries and covered stopovers.
- Install on a stable connection and label the lines.
- Download instructions, addresses and travel documents.
- Complete bank and app verification while you can receive the required codes.
- Keep the profile and order available throughout the journey.
Use the data guide to estimate the allowance from your applications. Review what data roaming means to avoid consuming the home line unintentionally. You can then separate a successful installation from a later coverage, account or allowance issue.
Common questions
Does installation use up my travel days?
Our plans start with the first destination connection. You can install before the flight and prepare the data selection for arrival.
Can I buy well before the trip?
Check the installation window and expiry in your order. The unactivated installation window is different from the browsing period you purchase.
Does deleting the eSIM restart the plan?
No. It does not undo the service start or make the purchase uninstalled again. Keep the profile and review the order and configuration if something needs resolving.